Ordinary follow-up office worker

Job Responsibilities

• Responsible for writing and organizing various application documents (including but not limited to Labor Department related applications) based on the employer's actual operating conditions, ensuring that the content is accurate, compliant, and meets the policy requirements.

• As the main communication window between employers and the Labor Department, actively respond to the inquiries, supplementary data requirements or audit opinions of the Labor Department on employment matters, and coordinate internal processes to achieve compliance within the specified time frame.

• In-depth understanding of the employer's business model and human resources management status, identifying and sorting out its pain points in recruitment, onboarding, contract management, and resignation arrangements, and providing operationally feasible administrative support suggestions.

• Coordinate and follow up on employee onboarding document preparation, contract signing, government registration and subsequent updates to ensure personnel files are complete, up-to-date, and in compliance with the Employment Ordinance and related regulations.

• Assist in handling daily customer (i.e. employer) relationship maintenance, including regular follow-up, needs clarification, service feedback record and internal cross-department collaboration, to improve service response efficiency and satisfaction.

• Have excellent writing and communication skills in Cantonese, Mandarin, and basic English, and be able to write professional, clear, and appropriate business and government correspondence independently.

• Having a high sense of responsibility and independent work ability, I can autonomously plan my work progress under a clear goal, judge the urgency of tasks, and handle multiple parallel tasks properly.

• Have a basic understanding of Hong Kong labor laws, employment policies, and government departments (especially the Labor Department); those with no relevant experience must have rapid learning abilities and meticulous understanding of regulations.

• Proficient in Microsoft Office (especially Word and Excel), with good data organization, archiving, and confidentiality awareness; Educational qualifications are not limited, and industry experience is not required, but stability and service-oriented thinking must be demonstrated.

• Weekly five-day work schedule, using a combination of long and short weeks to balance work rhythm and flexibility.

• Enjoy 13 months of salary, including a year-end bonus, to ensure a stable income structure.