Customer Services Officer (Internet Brokerage)

Updated 3 months ago
1 to 3 years
Higher Diploma or Associate Degree
9.0 hrs/day, 7 days/wk
HK $18K-25K/Month
Job Highlights
Passed HKSI LE paper 1, 7, 8 or Licensed with SFC type 1 regulated activities preferred
5-day work week, with shift allowance for weekend work
Attractive remuneration package
Job benefits
5-day week
Additional subsidies
Dental plan
Marriage leave
Medical plan
Job Description
<p><strong>JobResponsibilities:</strong></p><p></p><ul><li><p>To handle account opening and ensure the account opening documents follow internal policies and procedures</p></li><li><p>To follow up with clients on outstanding account opening documentations</p></li><li><p>Resolve client enquiries over the telephone, email, or face-to-face with professional manner</p></li><li><p>To establish and maintain good relationship with customers</p></li><li><p>To perform ad hoc projects as required</p></li></ul><p></p><p><strong>JobRequirements:</strong></p><p></p><ul><li><p>Higher Diploma / Associate Degree or above, preferable in business or related disciplines</p></li><li><p>1 to 2 years related working experience</p></li><li><p>Passed HKSI LE paper 1, 7, 8 or Licensed with SFC type 1 regulated activities preferred</p></li><li><p>Good command of spoken and written English and Chinese (Cantonese and Putonghua)</p></li><li><p>Good Interpersonal and customer services skill</p></li><li><p>Fresh graduates passed with HKSI paper 1, 7, 8 will also be considered</p></li></ul><p></p><p><strong>Working Hours:</strong></p><p></p><ul><li><p>5-day work week</p></li><li><p>need to work on Saturday, Sunday or public holiday (with shift allowance)</p></li><li><p>9am to 6pm</p></li></ul><p></p><p>We offer attractive remuneration package to the right candidates. Interested parties please send your current and expected salary by email.</p><p>Data collected will be used for recruitment purpose only.</p>
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Customer Handling
Customer Satisfaction
Guest Service
English
Cantonese
Mandarin
Karen Chow
盈立證券 uSmart Securities Limited·Senior HR Manager
Company Overview
uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology. uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 4, Type 6 and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service. uSMART Securities' core management and financial technology team members come from world-renowned technology giants and well-known financial institutions, including Tencent, Alibaba, Microsoft, Yahoo, Uber, BNP Paribas, Swiss Bank, etc. uSMART Securities combines its leading artificial intelligence and machine learning algorithms to develop a new generation of mobile securities trading APP (uSMART) for investors, further optimizing the users&rsquo; experience of securities trading and help seek for better returns.
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