Property Manager

如是實業·Others

HK work permit required

No experience limit

No degree required

5 days per week

HK $19K-24K/Month

Job Description

Property Manager

Job Responsibilities

Coordinate and supervise the daily operation of the property under management, including security, cleaning, mechanical and electrical maintenance, gardening and maintenance, and customer service, to ensure that the service quality meets the requirements of the management contract and the expectations of the owners.
Develop and implement annual property management budgets, strictly control operating expenses, regularly analyze financial performance, and submit cost-benefit reports to senior management and the owners' committee for review.
Handling customer complaints, opinions and emergencies (such as waterlogging, power outages, fires, etc.), establishing standard emergency response processes, coordinating external contractors and internal teams to respond quickly, and following up until the problem is properly resolved.
Regularly inspect the property range, identify facility aging, safety hazards or service gaps, propose improvement suggestions and phased maintenance plans, and monitor progress and effectiveness.
Lead and train front-line management teams (including assistant supervisors, shift leaders, and technicians), promote performance evaluation, cross-departmental communication, and professional development, and create a culture of responsibility and service orientation within the team.

Work requirements

Holding a Hong Kong-recognized property management related diploma or above (for example: Hong Kong Polytechnic University, Vocational Training Board or Housing Association issued property management certificate/advanced diploma/bachelor's degree); those with "Property Manager" (PM) registration qualifications are preferred.
Have at least five years of local Hong Kong comprehensive property management experience, of which at least two years are as a supervisor, familiar with the full cycle management process of residential, commercial or mixed-use buildings.
Familiar with the Building Management Ordinance (Chapter 344), the Fire Ordinance (Chapter 95), the Lifts and Escalators Ordinance (Chapter 618) and other relevant laws, and able to handle compliance matters independently and communicate with the management corporation, the Housing Department, the Fire Department and other stakeholders.
Have excellent writing and speaking skills in Chinese and English, be able to clearly write meeting minutes, management reports, complaint follow-up letters and owner notifications; be familiar with Microsoft Office and common property management systems (such as IMS, FacilityMax, etc.)
Have strong leadership, crisis management and empathy, be able to remain calm and make decisions in a multitasking environment, and balance the interests of owners, residents and contractors based on the principle of putting customers first.

Benefits

Provide a competitive monthly salary and year-end bonuses, with pay adjusted annually based on experience and performance; outstanding performers may receive additional bonuses and promotion opportunities.
Enjoy 14 days of paid annual leave, with the number of days increasing according to your service years; public holidays, sick leave, marriage leave, maternity/paternity leave, etc. are also provided in accordance with the Hong Kong Employment Ordinance.
Company fully funds participation in continuous professional development courses (such as HKU SPACE, PolyU CPCE, etc. real estate management advanced courses), and supports the acquisition of higher professional qualifications (such as RICS, BOMA international certification)
Provide a comprehensive medical insurance plan that covers outpatient care, hospitalization, specialist referrals, and basic dental services; some plans also extend to spouses and dependent children.
We have an employee care and support program that includes free psychological counseling services, health check-up subsidies, transportation allowance, and occasional team building activities to promote physical and mental health and team cohesion.

Infrastructure Management

Infrastructure Design

Building Services

English

Cantonese

Mandarin