Customer Relationship Officer

Today Plus HK·Insurance

Full Time

Tsuen Wan

HK Residents Only

No experience limit

Higher Diploma or Associate Degree

Working day negotiable

HK $35K-36K/Month

Job Description

Job Responsibilities:

• Tele-calling: Call potential customers to join membership or participate in the seasonal activities of our centre.

• Client Engagement: Build and maintain strong relationships with clients by following up on their needs and providing timely support.

• Assist clients in understanding products or services, offering professional advice.

• Social Media Management: Plan, create, and manage engaging content across various social media platforms to boost audience interaction and brand awareness.

Looking for a creative self-starter who loves connecting with people and thrives in a dynamic environment !

Customer Relationship Officer

Cantonese

English

Mandarin

Jeff Lee

Today Plus HK·manager

Company Overview

Today Plus HK

Insurance

Job Responsibilities Answer customer inquiries and respond to email Understand customer needs and provide thoughtful and comprehensive solutions Record customer information and track the follow-up on issues Analyze customer feedback and propose improvement suggestions Promotion company for customers to hold activities or projects We expect you to have Applicants with customer service or sales-related work experience are preferred Excellent communication and coordination skills, fluent in Cantonese, Mandarin and English Patient and attentive to meet customer needs Good problem-solving skills Confident, positive, and determined personality We provide you with Provide comprehensive career training Competitive salary and benefits, including bonuses and performance-based incentives Flexible working hours Good promotion and training development opportunities Overseas travel incentives Requirements for applicants Applicants must hold valid Hong Kong work rights Minimum academic requirement HKCEE/DSE

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