Customer Relationship Officer

We have a professional sales team responsible for explaining Yung Ming Financial's wealth management products to customers. *This position does not require responsibility for selling insurance to customers*. Job Responsibilities Answer customer inquiries and respond to email Understand customer needs and provide thoughtful and comprehensive solutions Record customer information and track the follow-up on issues Analyze customer feedback and propose improvement suggestions Promotion company for customers to hold activities or projects We expect you to have Applicants with customer service or sales-related work experience are preferred Excellent communication and coordination skills, those who can communicate fluently in Cantonese, Mandarin and English are preferred Patient and attentive to meet customer needs Good analysis and problem-solving skills Confident, positive, and determined personality We provide you with Provide comprehensive career training Competitive salary and benefits, including bonuses and performance-based incentives Flexible working hours Good promotion and training development opportunities Overseas travel incentives Requirements for applicants Applicants must hold valid Hong Kong work rights