Airport Customer Service Officer - Day Shift + Overnight Shift

Plaza Premium Group·Hospitality

Replied to 15 talents in 7 days
HK Residents Only
1 to 3 yrs exp
Higher Diploma or Associate Degree
5 days per week, Rotating shifts
HK $18K-19K/Month
Job Highlights
Attendance bonus provided
Meal allowance provided
Transportation allowance provided
Job benefits
Attendance Bonus
Meal allowance
Transportation allowance
Job Description
  • Providequality customer services at Airport Customer Service Counter, or other locationsdesignated to passengers, airport users and business partners​ in the Hong Kong International Airport

  • Assist in managing the daily operations of Customer Service Counter​

  • Collect enquiry statistics to facilitate operation analysis and planning​

  • Perform any other customer service duties assigned by the Airport Authority​

  • Required to work on shift duties including overnight shift

Customer Interaction
Client Support
Client Meeting
Cantonese
English
Mandarin
Edmond Lee
Plaza Premium Group·human resource
Active today
Company Overview
Together, We Make Travel Better. As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience. In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for our job, company and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas and share them - Believe in customer service, and treating every person with kindness Who are we: Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business. From the joy of arrival to the wave of goodbye, we’ll light the way. Website http://www.plazapremiumgroup.com
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