Part-time customer service assistant - North Point

Part-time customer service assistant - North Point
Job Responsibilities

• Responsible for daily front-line customer service work, including cordial reception of visiting customers, answering inquiries, and assisting in handling order receipt and delivery processes

• Or need to answer incoming calls, record customer needs and opinions, and timely refer to the logistics department for follow-up

• Support office basic administrative affairs, such as file sorting, data input, mail distribution and simple word processing

• Maintain a clean and orderly reception area and work environment to ensure a professional and friendly customer experience

• Support the team's operations and provide flexible assistance on temporary assignments under the guidance of the supervisor

Work requirements

• Fluent in Cantonese, with basic English and Mandarin communication skills, able to clearly express and understand customer needs

• Have good manners and service awareness, proactive and patient personality, and be able to present a professional image in face-to-face and phone communications

• Must be a permanent resident of Hong Kong, hold a valid dependent visa or have other legal qualifications to work in Hong Kong

• "Shifts" with stable hours from Monday to Friday, 2:00 pm to 6:00 pm (at least two to five days per week) are preferred

Benefits

• Working compensation: $70 per hour, clear and transparent treatment, absolutely no deduction

• Payment method: "Weekend pay", every Monday through bank transfer or Quick Transfer, fully paying the total weekly work compensation