IT Helpdesk Support (3-month contract)
Posted 3 months ago

Work visa required

1 to 3 years

Higher Diploma or Associate Degree

Salary negotiable

9.0 hrs/day, 5 days/wk
HK $17K-22K/Month
Job benefits
5-day week
Paid overtime
Transportation allowance
Job Description
<p><strong>Responsibilities:</strong></p><ul><li>Responsible for the unpacking, installation, disassembly and other preparations of computer equipment before the event</li><li>Assist in the configuration, testing and maintenance of other IT-related equipment</li><li>Responsible for the technical support of computer equipment in the venue during the event, handling network hardware failures, and ensuring stable operation of equipment during the event</li><li>Responsible for the operation and maintenance of other peripheral equipment in the event venue, discover problems and provide solutions immediately</li></ul><p></p><p><strong>Requirements:</strong></p><ul><li>Educational background: College degree or above, computer science, information technology or related majors preferred</li><li>Language skills: Candidates who can communicate fluently in Cantonese and Mandarin are preferred</li><li>Experience requirements: One year or more of computer operation and maintenance related work experience, basic understanding and experience in the maintenance and troubleshooting of desktop computers, laptops, printers and images; those with IT technical support related experience or certification are preferred</li><li>Technical skills: Familiar with the basic knowledge of Windows operating system, basic hardware installation and configuration skills (including but not limited to network cable wiring, device connection, etc.), basic network knowledge and related troubleshooting skills.</li></ul>
View more
Software Support
Windows Server Administration
Desktop Support
Hardware Installation
Hardware Support
Cantonese
Jonathan Hui
TSS·Assistant Manager
Company Overview
About TSS
TSS is your one-stop solution for all staffing and HR needs, taking the hassle away from finding the ideal candidates for your staffing needs. With our extensive experience and global network, we will partner with you to find diamonds in the rough, taking your business to the next level. Built by Tricor, Asia’s leading business expansion specialist, TSS is always at your service to build a future-proof employee experience with you together.
Total IT GlobalAdvanced onsite technical support for Windows and macOS
Handle complex hardware and software issues beyond L1
Support conference rooms, AV systems, video conferencing tools
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