Receptionist

MTM Labo·Retail & Consumer Goods

Replied to 3 talents in 7 daysFull Time
HK Residents Only
1 to 3 yrs exp
Diploma of Secondary School
13.0 hrs/day, Negotiable working days, Shift work required
HK $15K-18K/Month
Job Highlights
每月9天例假
免費療程及產品
具美容中心接待員經驗者優先
Job benefits
Medical plan
Insurance plan
Dental plan
Additional subsidies
Discretionary bonus
Job Description

Responsibilities:

- Handle customer inquiries through phone, WhatsApp and email, providing accurate information on treatments and brands

- Responsible for daily appointment scheduling, customer reception, and treatment time management to ensure the clinic runs smoothly

- Collaborate with beauty therapists and consulting team, provide comprehensive and thoughtful services to customers

- Responsible for product mixing according to customer needs

Requirements:

- Diploma or above

- More than 1 year of customer service experience

- Priority will be given to those with experience as receptionists in beauty centers

- Excellent customer service skills and excellent phone skills

- Proactive, detail-oriented, and strong team spirit

- Familiar with computer operations (MS Excel, Word, Outlook, etc.), and assist in handling administrative and office work

- Basic reading and writing skills in Chinese, English, and Mandarin

Benefits:

Monthly 9 days off, annual 10-22 days off, entry anniversary leave, family care leave, birthday leave, fully paid training, attendance bonus, personal appearance bonus, overtime bonus, medical insurance (including Chinese medicine), dental allowance, health check allowance, introduction bonus, free treatments and products, employee shopping discounts

Applicants should WhatsApp the recruitment hotline 9889 3715 to schedule an interview, or email their resume to hr@mtmlabo.com.

The information provided by the applicant will be kept strictly confidential and will be used for recruitment purposes only.

View more
Client Services
Customer Support
Customer Handling
English
Cantonese
Mandarin
Sunny Lam
MTM Labo·Senior Executive, Talent & Culture Development
Active within 7 days
Company Overview
Understand you, understand your skin Your Skin Knows. It comes from nature and helps you achieve your true self. So, let mtm labo skin analysis and customized skincare solution help you rediscover your unique beauty. Extracting essences from various plants, just for your skin to be customized. mtm labo, from understanding you and your skin. Since the development of the mtm labo brand in the 90s, we believe that everyone is unique, and the skin is innate, like fingerprints that are always slightly different. Because we understand you, we listen carefully to your skin needs and explore the secrets of skin texture through personal skin management. mtm labo takes the [Skin Customization] concept as its core, realizing the ideal skin care effect. We respect each independent individual, draw inspiration from the East's application of herbal plants, select plant essences, and integrate them into mtm labo's special essential oil blending library as the basis for [Skin Customization]. Select and match herbal essences according to personal needs, adjust and blend products and care products in time, and derive richer custom combinations. Each personal custom label is also a record of the journey of true beauty. mtm labo carefully selects the highest quality raw materials from around the world, develops and produces them through a Japanese scientific research team, and each product needs to pass the strict monitoring and testing of the Japanese side. Focusing on Asian skin types, it launches a [Skin Type Customization] series of safe and effective products. Brand vitality comes from a unified, persistent, and goal-oriented excellent service team. Since 1996, we have established the first-class service, significant efficacy, professional spirit, customer and employee loyalty, and continuous growth as our five core values and guide the direction of the company. It has now developed into a diversified brand with personalized skin care products, facial professional care, SPA by mtm labo, and TIME by mtm labo, and is committed to becoming one of the few [skin customization] brands in Asia.
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