System Support Specialist (Fresh graduated are welcome)

Are you a professional tech-savvy person with tremendous passion in technological problem-solving? If you’re passionate in possessing communication skills, we want to hear from you.

About us

# Multinational company offering considerate welfare and benefits

# We are looking for a multilingually talented candidate

# harmony working environment

# Support Offshore sites in respect to system/IT

Responsibilities

• Oversee the ERP system, find bottlenecks, and solve helpdesk tickets

• Liaise with offshore colleagues to understand concerns, provide solutions, and streamline operations

• Gather valuable feedbacks and relay to development team for continuous system improvements

• Create comprehensive training materials for user training and guidance

• Report monthly system and user progress to senior management

• Take up ad-hoc tasks

Requirements

• A recent university graduate. Preferably with IT background.

• Fluent in written and spoken English, and proficient in Cantonese. Proficiency in any Asian language is highly desirable and will give you a distinct advantage.

• Previous experience with ERP systems is a plus

• Strong Microsoft Office skills

• A dedicated learner with the ability to grasp new concepts rapidly

• A charming individual, with great communication skills