Operations Manager – F&B and Retail

Responsibilities

• Manage day-to-day operations of retail shop within budgeted guidelines and up to the highest standards;

• Provide leadership and guidance to a small team of full time & part time staff and prepare roster;

• Control labour and expenditures effectively with budget constraints;

• Develop and train current/existing team members to ensure consistency across retail production and operation;

• Set and implement Sales & Marketing strategies/plans to achieve the sales target and cost control;

• Provide and suggest input on procurement procedures improvement;

• Identify consumer needs and respond proactively to their concerns as well as market's demands;

• Establish a Standard of Operations Guidelines and Manuals and actively train, monitor, inspire and guide all outlet personnel across all shops to ensure such standards are being observed;

• Comply with all health and safety law and regulations;

• Provide timely reports on management regarding sales results and productivity;

• Handle any ad-hoc projects as required

Requirements

• Diploma holder in Business Management or related disciplines;

• At least 5 years in retail management practical experience;

• Ability to spot and resolve problems efficiently;

• Multi- task and ability to work under pressure;

• Good interpersonal communication and leadership skills;

• Up to date with Retail trends and best practices;

• Good command of both written and spoken English and Chinese (Cantonese & Putonghua);

• Working knowledge of various computer software programs (MS Office, POS)

Interested parties, please send full resume by clicking 'Apply Now'.

All applications received will be used strictly for selection purposes only.