Project Technical Support Engineer

Updated 3 months ago
1 to 3 years
Bachelor
Salary negotiable
HK $25K-38K/Month
Job benefits
5-day week
Dental plan
Insurance plan
Job Description
<p><strong>Responsibilities</strong></p> <p>1. Responsible for the pre-sales, delivery, and after-sales technical support of project sales, as well as related products and system-level problem handling and resolution;<br>2. Write product and project plans for users, and be responsible for the preparation of technical parts and answering questions;<br>3. Prepare for project delivery, plan review and test verification, follow up and monitor project coordination resources to ensure that the project plan can be implemented stably;<br>4. Responsible for overseas project follow-up, delivery and implementation, and continuously improve customer satisfaction.<br>5. Customer visits, program demonstrations, internal and customer training, etc.</p> <p><strong>Requirements</strong></p> <p>1. Bachelor degree or above, major in computer, electronics, communication, fluent in English, listening, speaking, reading and writing, which can be used as a working language;<br>2. More than 1 year of project delivery experience, relevant work experience in the security/ICT/communication industry is preferred, and familiarity with security products and network technology is preferred;<br>3. Have good document writing skills, communication skills and service awareness, rigorous and meticulous work, hard-working;</p>
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Software Engineering
Web Server
IT Service Management
Cantonese
Mandarin
刘显泽
HIKVISION·HRBP
Active recently
Company Overview
About Hikvision Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT: &middot; Through comprehensive machine perception technologies, we aim to help people better connect with the world around them; &middot; With a wealth of intelligent products, we strive to identify diverse demands by delivering intelligence at your fingertips; &middot; Through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a better future by building an intelligent world that is more convenient, efficient and secure. Hikvision provides a broad range of physical security products, covering video security, access control, and alarm systems. We also provide integrated security solutions powered by AI technology to support end-users with new applications and possibilities for safety management and business intelligence. Over the past several years, we have deepened our knowledge and experience in meeting customer needs in various vertical markets with professional and intelligent solutions, including smart city, transportation, retail, logistics, energy, and education. In addition, Hikvision is extending its business to smart home, robotics, automotive electronics, intelligent storage, fire security, infrared sensing, X-ray detection, and medical imaging to explore new channels for sustaining long-term development. Hikvision has established one of the most extensive marketing networks in the industry, with 80 subsidiaries and branch offices outside the Chinese mainland, to ensure quick responses to the needs of customers, users and partners. Hikvision products serve a diverse set of vertical markets covering more than 150 countries and regions. Hikvision went public in May, 2010, and is listed on SMEs Board at Shenzhen Stock Exchange.
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