顧客服務主任 (5-day-work week)

Job DescriptionJob Scope

1. Handle customer inquiries (including but not limited to phone calls, emails, voice mailand online sources), and introduce and promote the company’s products and services.

2. Handle and support administrative work including data entry, filing, etc. Process and support general administrative work including data entry, filing, etc.

3. Handle ad hoc assignments as required Process department supervisor assigned tasks

4. Categorize and direct customer requests to relevant departments for follow-up. Categorize and direct customer inquiries to the appropriate departments for follow-up.

Requirements Entry Requirements

1. Customer Services relevant experiences is preferred

2. Proficiency in both Chinese (Cantonese & Mandarin) and English

3. Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently

4. Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST)

5. Immediate availability is preferred Can be immediately employed

6. Candidates with less experience will be considered as Assistant Customer Services Officer

7. On the job training is provided

Working hours

• 09:00-18:00 Monday to Friday, 5 days work

• Working 8 hours a day

• Working location: Kowloon

Benefit: Bank Holidays, Annual Leave, Year-end Bonus,

Benefits: Bank holidays, paid annual leave, year-end bonuses

Comprehensive on job training

Comprehensive on-the-job training