Customer Relations Ambassador Customer Service Ambassador (Full-time)

Job Responsibilities & Responsibilities:

Responsible for customer service in the lobby and restaurant operations area

Assist customers in using self-service kiosks and pre-ordering services to enhance their dining experience

Interact with customers and introduce new products and brand activities to guests

Proactively provide assistance and answer customer inquiries, understand customer satisfaction with products or restaurant services

Assist the branch manager in handling simple administrative work

Daily 9 hours work, monthly 6 days off, 12 days of paid annual leave

Requirements:

Grade Five or above DSE qualification

Excellent communication skills and customer service awareness, with a genuine passion for the food and beverage industry

Active and positive, cheerful and polite, and friendly and affectionate

Team player, responsible