Restaurant Manager (Lee Garden)

Job Description:

• Full responsibility for the daily operation of the restaurant, ensure a smooth and efficient service process, and continuously improve the overall service quality.
• Coordinate the front of house (floor, bar) and back of house (kitchen) to ensure that all the elements work together seamlessly and achieve a consistent service standard.
• Develop and implement standardized operating procedures (SOPs) that cover service standards, meal efficiency, and emergency response mechanisms to enhance customer satisfaction.
• Lead, train and manage all employees, build a positive and efficient team culture; responsible for employee scheduling, performance evaluation and career development counseling.
• Regularly organize internal training to strengthen employees’ understanding and practice of menu knowledge, service skills, and brand value.
• Through high-quality service experiences, we can increase customer retention rates, promote membership plans or loyalty activities, and enhance brand stickiness.
• Responsible for achieving restaurant financial targets, including revenue budget control, cost management, and profit optimization.
• Monitor food procurement, inventory management, and waste control to effectively reduce operating costs.
• Analyze daily sales data and customer consumption behavior, formulate promotion plans and market activities, and enhance overall sales.
• Strictly enforce food safety and sanitation management systems, regularly inspect food quality, equipment operation status, and environmental cleanliness.
• In line with the group's market strategy, implement brand promotion activities locally to strengthen Ninetys' brand image and market influence.

Work requirements

• High school education or above, majoring in hotel management, culinary management or related fields, are given priority.
• At least 5 years of restaurant industry experience, with at least 3 years as a restaurant manager, and the ability to independently manage a complete team.
• Applicants with high-end dining or chain restaurant management experience are preferred.
• Familiar with the front and back of the restaurant's full process operation, proficient in service management, kitchen coordination and cost control, etc. core modules.
• Proficient in common restaurant management systems and MS Office office software (Excel, Word, PowerPoint).
• Have excellent leadership and team motivation skills, good at talent cultivation and conflict management.
• Have excellent communication skills and problem-solving abilities, be able to remain calm and make effective decisions in high-pressure environments.
• Fluent Cantonese, English and Mandarin writing and oral expression skills, able to meet the needs of international customers.

If you are interested, please send your resume and expected salary to Ms. Yang of the Human Resources Department at 9353 9718 for contact or inquiry