Instant Delivery Operations Supervisor

<p>Job Responsibilities</p><p>1.Be responsible for the daily operations of Hong Kong local E-commerce door-to-door delivery business, manage couriers to accurately complete delivery tasks, and ensure that express parcels are delivered on time and in full quantity.</p><p>2.Optimize delivery resources, coordinate operations specialists and couriers within the region to complete door-to-door delivery tasks, and reduce the overall delivery cost.</p><p>3.Handle customer experience issues and complaints, adjust operational strategies in a targeted manner, and enhance the delivery experience.</p><p>4.Regularly output operational data analysis reports and provide optimization suggestions for the door-to-door delivery business.</p><p>5. The location of this position is not limited to a single region and may be adjusted based on business needs.</p><p></p><p>Job Requirements</p><p>1.F.7 or Tertiary level educational qualification preferably;</p><p>2.3 years or more of experience in labor and human resource management in takeaway platforms, instant delivery, logistics, express delivery, etc. is preferred.</p><p>3.Flexible thinking, proficient in activity planning and resource integration, and equipped with cross-departmental communication and execution capabilities.</p><p>4.Excellent cross-team collaboration and complex project management capabilities, strong sense of responsibility, and good data analysis skills.</p>