The job role:
· To develop user application with digital and voice contact channels, bases on user requirement,
· Collect business user requirement and translate to data flow and logic flow;
· Develop integration interfaces to customer specific back-end applications, using RESTful API and JSON responses and XML,
· Understand and analyse project manager or customer requirements and business logic and produce user requirement documentation, test plan and training documents,
· Draft test plan and integration plan for validation of resulting products,
· Set up and configure cloud-based applications for project delivery purpose;
· Work with all team members to jointly integrate and test different modules of customer applications.
· Support customer by phone, e-mail, or on-site for post-sales maintenance and support
· Setup lab and development environment using Windows, Linux and any opensource tools when required
Skill and experience requirement:
· Diploma, Higher Diploma or higher academic qualification in computing study, information technology, or engineering or relevant disciplines;
· Candidates without relevant academic qualification but with relevant working experience would also be considered;
· More than 2 year working experience in IT field, candidates with less experience such as part-time/internship will also be considered as junior position;
· Knowledge or experience in java, javascript coding and SQL language, IDE tools such as Eclipse
· Voice communication/VoIP knowledge will be an added advantage
· Experience in development of backend interfaces using webhook, web socket;
· Installation/configuration/troubleshooting experience in Windows or Linux is a plus so that the job role could work more independently;
· Knowledge in TCP/IP protocol suite such as DNS, HTTP, TLS is a plus;
· Fluent in English, Cantonese. Mandarin is a plus;