Product Supervisor/ Specialist

Job Purpose

Responsible for regional product management for Southeast Asian countries or the Hong Kong region, including product planning and operations.

Key Job Responsibilities

1. Product Planning & Launch: Responsible for full-link cross-border air freight product planning, pricing, optimization, and the project initiation and implementation of new products for Southeast Asian countries or the Hong Kong region.

2. Pricing & Profit Management: Undertake routine regional pricing, manage daily quotation budgets, and control the rationality and gross profit margins of quotations.

3. Standardization & Risk Control: Establish and implement standardized product processes, pricing workflows, risk control rules, and operational SOPs for the Asia-Pacific region.

4. Cross-Functional Collaboration: Coordinate and collaborate with domestic product teams, capacity/logistics teams, pricing teams, customs, and overseas agents to drive project implementation, align requirements, and resolve business bottlenecks to ensure a closed-loop process.

5. Market Analysis & Client Solutions: Manage regional clients' product needs, output solutions, conduct competitor research, and collect policy updates to deliver quarterly market and product analysis reports.

6. Process Optimization & KPI Delivery: Assist in optimizing regional workflows and collaborate closely with regional teams to ensure the achievement of regional KPIs.

Job Qualifications

Experience & Education

• Education: Bachelor’s degree or above.

• Years of Experience: Minimum of 2 years of experience in the logistics industry, OR 3+ years of work experience in the cross-border e-commerce industry.

• Core Experience: Proven experience in cross-border logistics or freight forwarding products; deeply familiar with the full-link process of air freight products.

Core Skills & Professional Capabilities

• Data & Logic: Strong data analysis capabilities and rigorous logical thinking.

• Communication: Excellent negotiation, verbal communication, and written skills.

• Industry Knowledge: Familiar with commonly used logistics methods and their characteristics within the cross-border e-commerce sector.

• Project Management: Experience in leading cross-departmental projects is highly preferred.

• Language Skills: Strong written English skills with the ability to communicate fluently in spoken English; proficiency in Cantonese is a strong plus.

Preferred Qualifications (Bonus Points)

• Experience in export products across multiple Southeast Asian countries, or overall management experience in Asia-Pacific cross-border logistics products.

• Preferred experience in building product processes, SOPs, and pricing systems from scratch.

• Ability and willingness to handle short-term business travel within the Asia-Pacific region.

Soft Traits

• Extroverted or ambivert personality, leaning towards self-confidence.

• Strong sense of responsibility, courageous in facing challenges, and highly accountable.

• Possess strong communication skills, subjective initiative, high stress tolerance, and strong execution capabilities.