E-commerce operations assistant

Job Responsibilities:

Stock products, update prices, inventory, promotion settings, follow up on platform orders, and analyze basic sales data

Job Responsibilities:

• Responsible for online store product listing operations, including product information editing, image optimization and category setting, ensuring page display is professional and consistent with brand personality.

• Instantly update product prices, stock quantities, and promotional activities (such as buy-one-get-one-free, discount coupons, and limited-time discounts), and maintain the accuracy of platform data and marketing rhythm synchronization.

• Daily follow up on the order status of major e-commerce platforms (such as Shopify, HKTVmall, Amazon HK, etc.), coordinate with warehouse and logistics departments to handle delivery, exchange and abnormal orders, and enhance customer satisfaction.

• Support market promotion activities execution, such as promotional page construction, social group post material preparation, member notification copywriting, etc., strengthen online sales conversion chain.

Requirements:

• Fluent Cantonese, with good writing and communication skills in Chinese; those who understand English or Mandarin are an added bonus.

• Familiar with mainstream e-commerce platform operation procedures, those who have basic knowledge of payment systems such as Shopify, PayMe, FPS, Stripe are preferred.

• Careful and solid, strong sense of responsibility, able to complete tasks on time in parallel processing; Have basic time management and priority judgment skills.

• Accept the office work mode, working hours from Monday to Friday 9 am to 6 pm, no shift or overnight support required.

Benefits:

• Enjoy 13 months of salary and annual bonuses, based on the company's operating performance and individual performance.

• Flexible work schedule, can be adjusted according to the actual progress of work to coordinate commuting time (subject to the principle of 8 hours of total work per day)

• Enjoy 14 paid annual leave days and public holidays.

• Provide transportation allowance to support daily commuting expenses between work and home.

• Comprehensive insurance plan (covering medical, hospitalization, and accident protection), and open access to recreational and sports facilities through our partner institutions.