Business Analyst

Roles:

• Analyse existing business processes and requirements, document system and application design

• Ensure business requirements are complete, practical, traceable, and aligned with operational priorities

• Prepare and maintain proper documentation including functional specifications, process flows, user guides, training materials, test plan and project documentation in both Chinese and English

• Ensure documentation is accurate, up to date, and available for qc, operational support and knowledge transfer

• Support pilot trials, proof-of-concept activities and user feedback collection

• Manage stakeholder expectations and escalate issues, risks, or conflicts in a timely manner

Requirements:

• Bachelor’s degree in information technology, Computer Science or related discipline

• Good academic results in Chinese and English

• Strong analytical and problem-solving ability

• Strong documentation and presentation skills

• Comfortable working under pressure during project delivery, production issues, or urgent business requests

• Collaborative mindset and ability to influence users toward practical, controlled, and sustainable solutions