Baidu Hong Kong Response Center position

About us

We are the leading autonomous driving technology pioneer in Asia, dedicated to reshaping future mobility with cutting-edge technology. Our team brings together top AI engineers and automotive experts from around the world, and has accumulated millions of kilometers of safe road test miles in multiple international cities. Our fleet of self-driving cars is gradually revolutionizing the city's transportation network, providing the public with a safe, efficient, and sustainable smart mobility solution.

Responsibilities:
1. Through the monitoring platform to track vehicle location, trajectory and system parameters, and promptly identify abnormal events.
2. After receiving vehicle alarms or on-site feedback, activate the emergency response, remotely assist in avoiding hazards; if you cannot extricate yourself, generate a work order and dispatch it to the nearest ground personnel, and report it in real time.
3. For complex scenes, issue auxiliary instructions in compliance to provide technical support to safety officers.

5. Supervise vehicle compliance, check logs, and report any violations immediately for correction.

7. Collect road surface conditions in a timely manner, and follow the standard and relevant departments to conduct map interrupt processes.

Requirements:

1College degree or above

2 Excellent emergency response, expression, problem-solving, and data analysis skills

3 Have general knowledge of business computer software applications and good document writing skills

4 Familiar with Hong Kong traffic regulations, geography, road conditions, and able to understand the working principle of the automatic driving system

5 fluent Cantonese, Mandarin, and English

6 Have strong sense of responsibility and self-management ability, able to work independently and take responsibility

7Applicants with automatic driving or vehicle management field work experience are preferred, familiar with relevant industry standards and regulations

8-hour shift and irregular work schedule