Luxury Department Store - Store Sales - Retail, Wholesale, Full Categories

<p>Job Description</p><p>1. High-end customer service and sales achievement</p><p> - Provide one-on-one luxury shopping experiences for high net worth clients, covering all categories of goods (leather goods, accessories, ready-to-wear, jewelry, watches, etc.)</p><p> - Deeply explore customer needs, recommend personalized product combinations, and achieve personal and store sales targets</p><p> - Maintain VIP customer relationships, record customer preferences through CRM system, and regularly follow up on repeat purchases and event invitations</p><p>2. Brand and product experts</p><p> - Proficient in brand history, craftsmanship, materials and product core selling points, able to professionally communicate brand value</p><p> - Keep up with new products, limited editions, and market trends, and provide fashion advice to customers</p><p>3. Store operation collaboration</p><p></p><p> - Process post-purchase issues (repair, exchange, etc.), enhance customer satisfaction</p><p>Job Requirements</p><p>Experience: </p><p> - More than 1 year of luxury/high-end retail sales experience (fresh graduates must have luxury internship or strong industry enthusiasm)</p><p> - Applicants with experience in watches, jewelry, bags, and fashion accessories are preferred</p><p>Core competencies</p><p>Image and temperament: dressed neatly, behave decently, and meet the image requirements of the luxury goods industry</p><p>Communication skills: Proficient in building trust with high net worth clients, with high emotional intelligence and adaptability</p><p>Resilience: Adapt to high-stress sales targets and be responsible for performance results</p><p>Teamwork: actively share sales experience, cooperate with the team to complete store tasks</p>