Main responsibilities
• Provide comprehensive supervision of flights and be responsible for safety, on-time flight departure, and maintaining customer service levels
• Supervise aircraft handover and record airline requirements
• Ensure all employees are aware of the expected and actual departure times
• Monitor and manage employees’ performance records as required by the company
• Assist in operating the boarding bridge
• Focus on safety and timeliness
• Need to communicate with crew members/gate and apron staff
• Supervise airline personnel and follow the airline's safety procedures
• Conduct a temporary briefing for front-line workers
• Report safety and security-related incidents to the relevant authorities in a timely manner, so that they can follow up and execute emergency procedures as required
• Manage aircraft handover procedures Entry requirements
• College degree or above
• At least 1 year of airport/airline operations management experience
• Priority will be given to those with experience in airport operations, aircraft loading, and handling load lists
• Good communication and interpersonal skills
• Good written and oral English and Chinese skills
• Hold a Hong Kong driving license of class 1 and 2 is preferred
Responsibilities
• Perform overall supervision of flight and responsible for the safety, on time departure of flight and maintain customer service level
• Meet the aircraft and commence driving turnaround and record the information required by the carrier / handling company
• Ensure all key staff are aware of the STD / ETD
• Monitor and record of supplier and staff performance will be conducted as required and manage / correct any issues as they arise
• Conduct aerobridge operation to enhance flight handling
• Focus on the safety and punctuality
• Regular communication with crew / gate / ramp / operation is required
• Monitor all personnel involved in turnaround and enforce compliance with airline safety procedure • Conduct ad hoc briefing to ramp staff which requires immediate action
• Timely report safety and security related incident to concerned department for follow up and implement emergency procedures as required
• Management of disruption of turnaround activities
Requirements
• Post-secondary or above
• Minimum 1 year experience at supervisory level in the airport/airlines operations
• Working experience of ramp operation, aircraft loading, load-sheet handling are an advantage
• Good communication and interpersonal skills
• Good command of both written and spoken English & Chinese
• Possess of HK driving licence class 1 & 2 is preferable
Job seekers privacy policy
Applicant Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years.
