Customer Service Executive (Five days work)

Job Responsibilities:

• Answer customer inquiries professionally via WhatsApp/Facebook Inbox/WeChat, providing basic information about treatment procedures

• Assist customers in understanding treatment schedules, responsible for appointment registration, rescheduling, and following up on treatment progress

• Establish good customer relationships, maintain high levels of service quality, and enhance brand trust

• Training team customer service quality

Requirements:

• 2 years or more of customer service experience · Familiar with WhatsApp, WeChat, Facebook, etc. customer communication tools

• Like communicating with people, patient, empathetic and professional service attitude ‧Good Cantonese, able to read and write Chinese fluently

• Team-oriented, able to handle multiple tasks and proactively solve problems

• Those with beauty/medical beauty industry experience or luxury goods service experience are preferred