Expired

Customer Service Executive (Five days work)

Perfect Medical·Health & Beauty Care

HK Residents Only
1 to 3 yrs exp
Diploma of Secondary School
9.0 hrs/day, 5 days/wk, Office work
HK $17K-23K/Month
Job Description

Job Responsibilities:

  • Answer customer inquiries professionally via WhatsApp/Facebook Inbox/WeChat, providing basic information about treatment procedures

  • Assist customers in understanding treatment schedules, responsible for appointment registration, rescheduling, and following up on treatment progress

  • Establish good customer relationships, maintain high levels of service quality, and enhance brand trust

  • Training team customer service quality

Requirements:

  • 2 years or more of customer service experience · Familiar with WhatsApp, WeChat, Facebook, etc. customer communication tools

  • Like communicating with people, patient, empathetic and professional service attitude ‧Good Cantonese, able to read and write Chinese fluently

  • Team-oriented, able to handle multiple tasks and proactively solve problems

  • Those with beauty/medical beauty industry experience or luxury goods service experience are preferred

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