Sales Coordinator

Job Responsibilities

• Provide administrative support to the sales and operations teams to ensure smooth and efficient daily operations.

• Accurately and efficiently process customer orders to ensure timely fulfillment and delivery.

• Collaborate with procurement, logistics and other internal departments to coordinate the smooth delivery of products and services, and enhance the overall customer experience.

• Assist in preparing sales quotes and invoices, ensuring accurate and timely submission of documents.

• Professional and timely response to customer inquiries, providing product information, and properly handling customer doubts or complaints.

• Maintain accurate and up-to-date sales records, customer database, and related document files.

• Proactively follow up with customers to ensure satisfaction, resolve post-purchase issues, and uncover potential sales opportunities.

• Operate the Trade Link System (Tradelink), handling import and export-related document affairs.

Work requirements

• Applicants with secondary school diploma or above, with 1 to 3 years of relevant work experience, are preferred.

• Proficient in using Microsoft Office software, including Excel, Word, and Outlook.

• Have good communication skills, be able to write and speak fluently in Cantonese, English, and Mandarin.

• Active and responsible, hard-working and down-to-earth, and good team spirit.

• Must work full-time in office mode, with working hours from 9:00 am to 6:00 pm on Monday to Friday

• Applicants with experience in handling import and export documents and trade connection system operations are especially preferred.

Benefits

• Monthly salary is between HKD 17,000 and 19,000, negotiable.

• Enjoy a five-day work week and weekend double pay.

• Enjoy bank holidays and year-end bonuses.