IT Resource Assistant/Technician

Job Responsibilities

• Responsible for managing the Single Sign-On (SSO) service and identity management system, ensuring the security, stability, and efficient operation of the identity verification and access management infrastructure.

• Maintain and optimize Microsoft Entra ID, Active Directory, and Active Directory Federation Services (AD FS) to support various application integration and identity verification needs.

• Continuously monitor the health status of the identity and access management architecture, perform performance tuning and security strengthening, and prevent potential risks.

• Conduct research and evaluation on identity verification-related technologies, and promote the improvement of digital services in terms of security and user experience.

• Collaborate with the team to complete other related tasks assigned by the supervisor or his authorized representative.

Work requirements

• Have a recognized bachelor’s degree in computer science, information technology or related fields.

• Applicants with one year or more of relevant work experience are preferred.

• Familiar with network communication protocols and technologies, including TCP/IP, DNS, HTTP and RESTful API.

• Have experience in managing Windows and Linux servers, and those with Kubernetes and DevOps practical background are preferred.

• In-depth understanding of identity and access management related standards and technologies, such as OpenID Connect, LDAP, PKI, Active Directory, and Microsoft Entra ID.

• Have good systemic problem analysis and solving ability, and be able to handle complex technical problems independently.

• Have excellent interpersonal communication skills, be able to effectively use English and Chinese (writing and speaking) for cross-departmental collaboration and technical exchange.