Delivery platform operations manager (with preference for Meituan delivery platform)

<p><strong>Job Description</strong></p><p><strong>- Responsible for managing and maintaining company customer information, building long-term stable and good cooperative relationships</strong></p><p><strong>- Understand market customer needs and develop operating strategies, coordinate internal teams to execute</strong></p><p><strong>- Optimize customer strategies through data analysis, improve customer satisfaction and transaction amount</strong></p><p><strong>- Timely handling of customer inquiries and complaints, following up on resolution progress, and improving satisfaction for all parties</strong></p><p><strong>- Discover potential business opportunities, assist in expanding the market, and drive business growth</strong></p><p><strong>- Regularly follow up on industry dynamics, provide market feedback, and assist in optimizing company services</strong></p><p></p><p><strong>Job Requirements</strong></p><p><strong>- More than 5 years of customer management or sales experience</strong></p><p><strong>- Priority will be given to those with practical experience in the Meituan delivery platform</strong></p><p><strong>- Priority will be given to those with domestic work experience</strong></p><p><strong>- Bachelor's degree or above, or graduates from well-known universities are given priority</strong></p><p><strong>- Familiar with e-commerce, digital marketing or related industries, with excellent customer communication skills</strong></p><p><strong>- Data sensitive, able to evaluate customer performance through analysis tools (such as Excel, CRM systems)</strong></p><p><strong>- Familiar with social media advertising (such as Facebook, Google Ads, etc.)</strong></p><p><strong>- Able to speak fluent Chinese and English as well as writing skills</strong></p><p><strong>- Priority will be given to those who love sports</strong></p>