Hong Kong and Macau project manager

Job Responsibilities

• Provide professional Hong Kong and Macau study (university, graduate) consultation and overall solution, answer various questions during the application process.

• Based on the customer's background and needs, we will develop a personalized application strategy to help you complete school selection, application preparation, essay guidance, and interview coaching.

• Continuously follow up on application progress, coordinate internal resources and external institutions, and ensure efficient progress and achieve expected results at each stage.

• Maintain high-quality customer relationships, enhance satisfaction and trust, and promote referrals and brand word-of-mouth.

• Closely monitor Hong Kong and Macau's education policies, university admissions dynamics and market trends, and adjust service content and business directions in a timely manner.

Work requirements

• In-depth understanding of the Hong Kong and Macao higher education system and application process, grasping the admission standards and characteristic majors of major institutions.

• Proficient in "two scripts and three languages" - that is, writing Chinese and English, fluent in Mandarin, Cantonese and English, and possessing cross-cultural communication skills.

• High emotional intelligence, excellent communication skills and customer service awareness, able to effectively respond to diverse needs and high expectations of high-end customers.

• Have remote work conditions and self-discipline, be able to work from home, and at the same time ensure work efficiency and timely response.