Hotel housekeeper

Job Responsibilities

• Responsible for daily cleaning and maintenance of rooms, including changing bed sheets, pillowcases, towels and floor cloths, cleaning bathrooms, mirrors, toilets and sinks, etc. facilities, ensure the room is clean and hygienic and meet the hotel standards.
• Check the operating condition of various equipment in the room (such as air conditioning, television, lighting, electric kettle, telephone, etc.), and report and record any abnormalities in the handover form.
• Supplement in-room consumables, including bath products, tea bags, coffee, sugar packets, tissues, and stationery, to ensure they are complete and neatly arranged.
• Assist the room supervisor or assistant to complete the check-out inspection, pre-check-in preparation and emergency housekeeping support, and complete the daily assigned room number and cleaning tasks on time.

Work requirements

• Applicants must be at least 18 years old, with no specific academic requirements, and welcome those with a strong service attitude to apply; those with hotel or cleaning-related experience will be given priority.
• Have basic Cantonese communication skills, be able to understand and respond to daily instructions from guests or colleagues; understanding Mandarin or English is an added condition.
• Good physical condition, able to withstand long periods of standing, bending, moving cleaning tools and changing bedding, and adapting to shift work and holiday schedules.
• Must hold a valid Hong Kong identity card and be able to provide verifiable work experience proof or reference information (if any).

Benefits

• Provide competitive hourly and monthly salaries, calculated based on actual attendance, with quarterly performance bonuses and discretionary year-end bonuses.
• Enjoy statutory public holidays and paid annual leave, with 7 days of paid annual leave after one year of employment, increasing up to a maximum of 14 days with seniority.
• Provide on-the-job training and internal promotion opportunities, and those who perform well may be recommended to participate in advanced position evaluations such as housekeeping supervisor and guest room service supervisor.
• Employees can enjoy internal hotel accommodation discounts, dining discounts, and free hotel stays at affiliated groups (depending on operating arrangements and room availability).