Online store assistant

Posted within 3 months

Work visa required

No experience limit

No degree required

9.0 hrs/day, 6 days/wk

HK $14K-29K/Month

Job Highlights

提供具競爭力的薪金

彈性上班時間，支援遙距工作

在職培訓，掌握電商與客服技巧

Job Description

Job Responsibilities

Responsible for daily operations of the online store, including product listing, removal, and information updates, to ensure accurate and complete product page content
Assist in handling customer orders, follow up on logistics status, and promptly respond to customer inquiries and post-purchase needs
Organize sales data, regularly create simple reports, and assist in analyzing best-selling products and inventory status
In line with market promotion activities, update web page promotion content and promotional information
Maintain online store ratings and customer communication, enhance customer satisfaction and shopping experience

Work requirements

Secondary school graduation or above, with basic computer operating skills, familiar with Word, Excel, and common web browsers
Responsibility, attention to detail, and the ability to complete repetitive but important daily tasks on time
Have good communication skills, be able to write clear messages in Cantonese, and understand Mandarin is better
Have basic knowledge of online shopping or e-commerce, and be willing to learn new tools and platform operations
Able to adapt to short-term handling of multiple tasks and maintain stable performance under pressure

Benefits

Provide competitive salary, depending on experience and ability
Enjoy statutory public holidays and annual leave, and a discretionary year-end bonus after one year of employment
Flexible working hours, some positions support remote work arrangements
Provide on-the-job training to help employees master e-commerce platform operations and customer service skills
Team atmosphere is harmonious, with a large space for participation in actual decision-making and creative expression

Records Management

Administrative Skills

Cantonese

English

Mandarin