Anytime Fitness Gym Assistant / Receptionist (Anning Branch)

RIVERHILL·Athletics / Sports

New
Replied today
HK Residents Only
1 to 3 yrs exp
Diploma of Secondary School
Working day negotiable
HK $14K-16K/Month
Job Highlights
銀行假期
休閒及運動設施使用權
具備1至3年客户服務經驗優先
Job benefits
Bank holidays
Job Description

Job Responsibilities:

  • Greet members and visiting guests with a professional, friendly, and proactive attitude, providing clear and detailed tours of the club facilities and membership options

  • Answer incoming calls, record messages; accurately respond to various inquiries, including membership terms, opening hours, course arrangements and facility usage details

  • Continuously collect member opinions and feedback, assist in improving service quality and member satisfaction, and establish a long-term and stable customer relationship

  • Regularly inspect the site to ensure that fitness equipment is operating normally, the environment is clean and orderly, and daily maintenance and cleaning are carried out according to standards

  • Handle daily administrative affairs, including contract file processing, member data update, membership application follow-up, and other administrative support work

  • Support the general manager and the team, flexibly support special projects, event preparation and club operation related temporary tasks


Requirements:

  • 1 to 3 years of customer service, reception or fitness industry-related work experience, with a preference for spa or retail service background

  • Fluent Cantonese, basic English and Mandarin communication skills, able to write clear and concise Chinese and English written information

  • Have good communication skills, empathy, and problem-solving abilities, and be able to maintain a positive attitude and high sense of responsibility in a busy environment

  • Familiar with basic computer operations (Microsoft Word, Excel, and email system), with document processing and multitasking abilities

  • Must be a permanent resident of Hong Kong, meet the local employment qualifications

  • Working 5.5 days per week, from 12:00 pm to 9:00 pm, with specific work days negotiable


Benefits:

  • Bank holidays

  • Recreational and sports facilities usage rights

View more
Customer Relationship
Customer Handling
Account Services
Cantonese
English
Mandarin
Cora Leung
Riverhill Ltd·Anytime Fitness
Online
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