Senior Director of Large Customers

Senior Customer Manager/Senior Customer Director

Job Description:

1. Responsible for industry customer development and maintenance, deeply exploring industry customers’ needs in digital transformation, digital marketing, SCRM/CRM, CDP, MA, AI large model, customer interaction and operation, and sales performance improvement;

3. Regularly visit target customers, develop reasonable sales strategies, and be responsible for customer communication, business demonstration, requirement clarification, business model, project bidding, business negotiation and contract signing;

4. Maintain good business relations with major customers, timely update company product information, and communicate corporate and brand culture;

5. Collect and analyze target customer needs, timely connect with company products and R&D departments, and drive company product upgrades and updates;

6. Establish a diversified business partner architecture and system, and form a long-term and mutually trusting good cooperative relationship.

Requirements:

1. Bachelor's degree or above, majoring in Marketing/Advertising/Electronic Commerce/Computer Science, etc., is preferred;

2. At least 3 years of experience in managing a large-scale business team, with your own management system, and able to start from the results (performance situation), do process key node management, and close the loop on the results;

3. Have SCRM/CRM, CDP, MA, cloud computing, AI Agent, big data, AI, SaaS (ERP, CRM, Marketing Cloud, Service Cloud), marketing technology (Martech), industry software, enterprise informatization/digitalization solution and integration project sales work experience is preferred;

4. Have the ability to independently develop customers, quickly establish relationships with customers, continuously try new methods in work, and continuously extract experiences for replication;

5. Have strong communication and expression skills, have a good industry understanding ability, understand customer needs and project promotion Strong, have good negotiation skills;

Industry:

1. Consumer retail, fast-moving consumer goods, cosmetics and beauty, 3C electronics, dairy products, etc.

2. Manufacturing, automotive, new energy, biopharmaceutical, central and state-owned enterprises, etc. Group companies have project experience

3. Overseas sales and expansion experience