Customer Service Manager

Job Responsibilities:

• Handling customer complaints and providing effective solutions

• Manage crisis situations to ensure customer satisfaction

• Collaborate with various departments to enhance the customer service process

• Monitor and analyze customer feedback, continuously improve service quality

• Conduct team training to enhance team service awareness and professional skills

• Maintain a professional appearance and team image

Requirements:

• Relevant work experience (at least 5 years)

• Excellent communication and customer service skills

• Able to remain calm under high pressure

• Sharp problem-solving skills

• Customer-oriented service concept

• Have team management experience

• Need to supervise daily operations at various branches

Generous benefits:

• Monthly free beauty treatment

• Free access to fitness club

• Employee exclusive skin care products and treatment discounts

• Birthday gift and birthday leave

• Holiday, compassionate leave, etc. to improve the holiday system

• Provide medical allowances

• Regularly hold employee activities to promote team cohesion

[Application method]

Applicants can apply or click the following Whatsapp 6661 8525 to contact Ms. Su of the Human Resources Department.

https://https://wa.me/85266618525

[Privacy Statement]

The personal information collected is only used for recruitment purposes and will be destroyed within 6 months.

[Brand website]
perFACE: http://perFACE.com
20 Beauty: http://20beauty.com.hk
20 Laser: http://20laser.com.hk