Remote diagnosis and troubleshooting of client-side network anomalies (such as connection interruption, excessive delay, device disconnection, etc.) , if necessary, coordinate on-site support or provide operation instructions.
Grade complex network issues for prioritization, escalate to internal technical resources (such as senior engineers, vendor technical support teams), and follow up until the issue is closed.
Participate in enterprise customer project network planning, deployment and acceptance, including configuration, debugging and document preparation of routers, switches, firewalls, etc. devices.
Execute daily network monitoring and inspection work, assist in maintaining network system stability and security, and complete other technical support tasks assigned by the supervisor according to requirements.
Work requirements
Have a bachelor's degree or above in Computer Science, Network Engineering or related fields; those with CCNA certification will be given priority, and those with equivalent practical abilities are welcome.
Having at least two years of network engineering, IT support or system integration related work experience, familiar with mainstream routing exchange and security devices such as Huawei (Huawei) and Cisco (Cisco) for operation and maintenance.
Proficient in TCP/IP protocol, VLAN, ACL, NAT, OSPF/BGP basic routing, VPN configuration, and common network fault analysis methods.
YueZhi Artificial Intelligence (Shenzhen) Co., Ltd. was established in January 2019 and provides artificial intelligence products and solutions to global customers. The company focuses on artificial intelligence
Energy, cloud computing, chip computing related technology products and services, is the core partner of well-known manufacturers such as Tencent Cloud, Volcano Engine, Baidu Intelligent Cloud, AWS, etc.
Consumer retail, transportation, Internet, and operators in multiple industries to create solutions, business covering dozens of countries and regions around the world, mainly distributed in the middle
China (including Hong Kong, Macao and Taiwan), Southeast Asia, North America, Japan and South Korea, the Middle East, Europe, etc. markets, with a global service network to help customers achieve intelligent transformation.
