Responsibilities:
- Assist Customer Service/Marketing Department in implementing post-purchase support services
- Proactively understand parents/customers’ needs and follow up on their inquiries
- Maintain good relationships with existing and potential parents/customers
- Booking and handling parent/client inquiries: Handling phone, email and WhatsApp to schedule and confirm appointment times
Administrative support: Process and update electronic file records of written data, and assist with daily administrative work
We need you to have:
• Language skills: Have good Cantonese and English communication and writing skills (understanding Mandarin communication skills is preferred)
• Personal traits: Mature, organized, and polite, and able to handle multiple different tasks and jobs at the same time
• Skills required: Good communication skills, able to handle different and specific customer inquiries
• Work experience: Secondary Five education or above, with 1-2 years of customer service experience (preferred), or with 1-2 years of reception/hotel work-related experience; those familiar with the education industry are preferred
We provide:
• Salary: Hourly rate negotiable, depending on experience
• Working hours: Flexible working hours, you can choose your own working hours
• Development opportunities: Provide on-the-job training
Application method:
Applicants should email their resume to info@ttahk.com
For more detailed information about our company, please visit our website:
https://www.talenttrekascend.com/
All collected personal information is for recruitment purposes only.
