Patient Service Assistant / Officer

Requirements:

• DSE qualification or above
• Understand Chinese input method
• Must have excellent customer service attitude and skills
• The center provides ample entry-level training, even for those with no experience

Working range:

• Answer patient inquiries and schedule appointments
• Pre- and post-operative care of patients
• Assist patients who are about to undergo a check-up or surgery with pre-operative preparation
• Assist patients and doctors in communicating with each other
• Handling medical files
• Assist the doctor in outpatient work (including follow-up, appointment, billing, etc.)
• Other general clinic assistant work

Working hours: Five and a half days (Monday to Saturday)

• 8:15am - 5:15pm or
• 8:45am - 5:45pm or
• 10:00am - 7pm

In addition, there is a attendance bonus and discretionary bonuses

Enjoy bank holidays, annual leave, marriage leave, medical insurance, and medical allowances