mpf assistant

宏利人壽保險·Financial Services

HK work permit required
No experience limit
Diploma of Secondary School
Working day negotiable, On-site Service
HK $15K-30K/Month
Job Highlights
No prior experience required, comprehensive training and mentor support provided
Flexible working hours, choice of morning or afternoon shifts
Secondary school graduate or above accepted
Job Description
Job Responsibilities
  • Assist Manulife MPF customers with basic administrative affairs such as account opening, contribution arrangements, and account transfers
  • Provide clear and accurate information on MPF plans and common questions to customers by phone or online platform
  • Organize and update customer information to ensure that the records in the system comply with the MPF Act and privacy protection requirements
  • Participate in internal training and compliance guidance learning, and continuously keep up with the latest MPF regulations and Manulife product dynamics
Work requirements
  • Secondary school graduation or above, with basic Chinese reading and writing abilities, those who understand how to read simple English files are preferred
  • Treat the financial services industry with sincerity, and be willing to learn about MPF-related regulations and operating procedures
  • Have good communication skills and patience, be able to interact with customers of different ages in a polite and clear tone
  • Flexible and adaptable to flexible working hours (e.g. 4-6 hours per day, with the option of morning or afternoon shifts)
  • No need for relevant work experience, the company provides complete onboarding training and one-on-one mentor support
View more
Non Life
Insurance Underwriting
Credit Processing
Cantonese
English
Mandarin
Jay Ip
Manulife Insurance·理財顧問
Active recently
Company Overview
Manulife has been a trusted name in Hong Kong for more than 125 years and in Macau for nearly 30 years. With a global heritage spanning well over a century, we began serving customers in Asia as early as 1897. Today, we are one of the top-tier providers of financial services in Hong Kong and Macau, offering a diverse range of protection and wealth solutions to over 2.6 million customers across both markets. We are committed to making decisions easier and lives better for our customers. Our productportfolio encompasses individual and group life and health plans, MPF products, ORSO schemes, mutual funds and wealth management solutions. We are the No. 1 MPF service provider in Hong Kong based on assets under management and net cash flows, according to the Mercer MPF Market Shares Report1. We are also the city's topmost-ranked insurance brand in terms of customer satisfaction and brand advocacy2. We understand you need different types of insurance at different stages in your life.That’s why we provide a widerange of products and servicestogive you the protectionyou needandthepeace of mindyouhope for. Through our extensive network of partnerships, we give our customers the Manulife advantage.By working with our agents, bank partners–China CITIC Bank International Ltd, DBS Bank(Hong Kong) Ltdand Standard Chartered Bank (Hong Kong) Ltd–as well as brokers, independent financial advisorsand other partners,we are committed to providing financial solutions tailored to not only your changingneedsbut your family’s as well. If you thrive on change, growth and opportunity, and are interested in a career in the financial services industry, Manulife is the place for you. Manulife's size and breadth of operation create excellent opportunities for you. We treasure innovative thinkers who have the knowledge, enthusiasm and drive to succeed and the ability to anticipate the challenges facing our industry.
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