General Manager - Hong Kong Regional Xiang Shang Xiang brand Hong Kong District General Manager

Job Responsibilities:

• Oversee full spectrum of restaurant operations and business development, involving with the planning, budgeting, coordination and control.
• Lead and manage the operations team to ensure consistent delivery of Michelin star level service standards across all areas.
• Response on the company’s P&L by developing and implementing strategic plans to maximize revenue, control costs, and achieve financial targets.
• Develop manpower plans for ensuring stable workforce. Provide coaching and mentorship to support long-term business growth.
• Consolidate and analyze all sales data and operational reports aiming to formulate the business plan and drive sales performance.
• Ensure the restaurant operation comply with health, safety, and hygiene standards.
• Work closely with culinary team and other stakeholders to plan and execute of promotions and other projects to enhance guests dining experience and satisfaction level.

Job Requirements:

• Minimum of 10 years of F&B management experience, with a strong background in upscale dining.
• Proven track record of delivering exceptional service and operational excellence in high-end restaurant environments.
• Experience in leadership roles within both multinational corporations and start-up environments.
• Excellent communication and interpersonal skills.
• Fluency in spoken Mandarin, Cantonese and English is a MUST.

Responsibilities:

• Lead and manage the operations team to ensure that all departments continue to provide exceptional service that meets the Michelin-starred standard.
• Full responsibility for the company's profit and loss statement, formulate and implement strategic plans to increase revenue, control costs and achieve financial goals.
• Develop human resources planning to ensure team stability and capability, and provide training and guidance to support long-term business development.
• Integrate and analyze sales data and operating reports, develop business plans and drive sales performance.
• Ensure restaurant operations meet health, safety and sanitation standards.
• Work closely with the chef team and other stakeholders to plan and implement promotional activities and projects to enhance customers’ dining experiences and satisfaction.

Requirements:

• Have at least 10 years of restaurant management experience, with a background in high-end restaurant operations.
• Have leadership experience in multinational corporations and start-ups.
• Have excellent communication skills and interpersonal skills.
• Must be able to speak fluent Mandarin, Cantonese, and English.

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Interested parties, please click "Apply Now" to send your CV with the current and expected package and date of availability to us for selection. All information collected will be used for recruitment purposes only. The application process may take 2 to 3 weeks; candidates will not be considered if there is no contact within 6 weeks.

Applicants should send their resume along with their current and expected salary, as well as their available start date, to us by clicking。All collected information is only used for recruitment purposes. The application process may take 2 to 3 weeks; if no contact is made within 6 weeks, the candidate will not be considered.