Spearhead the development, deployment, and upkeep of IT infrastructure and digital tools to drive business expansion and operational efficiency.
Promote automation and streamline processes within policy management, customer support, and sales operations, utilizing tools such as Power Automate, CRM systems, and e-signature platforms.
Supervise the integration of essential systems, including policy administration platforms, commission tracking solutions, and accounting software.
Manage partnerships with external IT vendors to ensure consistent service quality, robust cybersecurity, and system reliability.
Ensure adherence to data protection, cybersecurity, and industry standards (e.g., IA, PCPD).
Deliver IT support and training to internal teams, cultivating a culture of digital proficiency.
Research, assess, and adopt innovative technologies to enhance client interaction and optimize back-office functions.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
At least 10 years of IT experience, including a minimum of 2 years in a leadership or supervisory role.
Preference for candidates with experience in insurance, brokerage, or financial services sectors.
Demonstrated expertise in digital transformation, process automation, or system integration projects.
Proficiency with Microsoft 365 tools (e.g., Power Automate, Power Apps), CRM systems, and cloud platforms (e.g., Azure, AWS).
Strong skills in project management, vendor coordination, and problem resolution.
Excellent verbal and written communication skills in Mandarin and Cantonese.
If you're interested in this role, please click the Apply button above or via Linkers website at https://jobs.linkerscareers.com/ with your CV.
If you would like to have a further discussion about this role, please contact us at +852 2391 2813.
Personal data collected will be used for recruitment purposes only.
Main responsibilities
Lead the development, deployment, and maintenance of IT infrastructure and digital tools to drive business growth and operational efficiency.
Drive automation and process optimization in policy management, customer support, and sales operations, using tools such as Power Automate, CRM systems, and electronic signature platforms.
Supervise the integration of core systems, including policy management platform, commission tracking solution and accounting software.
Manage and maintain relationships with external IT suppliers to ensure quality service, robust network security, and system stability.
Ensure compliance with data protection, network security and industry standards (e.g., IA, PCPD).
Provide IT support and training to internal teams, cultivating a digital capability culture.
Research, evaluate and adopt innovative technologies to enhance customer interaction and optimize backend functions.
Requirements
Bachelor's degree in information technology, computer science or related fields.
At least 10 years of IT experience, including at least 5 years of leadership or management role experience.
Priority will be given to candidates with experience in the insurance, brokerage or financial services industry.
In digital transformation, process automation or system integration projects, you have proven professional knowledge.
Proficient in using Microsoft 365 tools (such as Power Automate, Power Apps), CRM systems and cloud platforms (such as Azure, AWS).
Have strong project management, supplier coordination and problem-solving skills.
Excellent Mandarin and Cantonese oral and written communication skills.
Recruitment Firm in Hong Kong
As an emerging professional recruitment firm, LINKERS has a prominent presence in the Hong Kong job market with expertise across multiple sectors and professions.
In the past years, LINKERS has experienced significant growth as a reputable provider of recruitment solutions to a diverse range of companies. Our team, comprised of young and dynamic individuals, is known for their commitment to client satisfaction, adaptability, effective communication, and strong local connections. We firmly believe that delivering high-quality work is essential in establishing and maintaining solid relationships. We take pride in our dedication to go above and beyond to match exceptional talent with the right organizations.
At LINKERS, we treat each individual as unique, recognizing that our role goes beyond simply making a placement. We strive to assist job seekers in achieving their career aspirations and long-term success, which ultimately benefits their employers as well. Our exceptional work is evident through numerous personal referrals and the continuous expansion of our clientele. These serve as both proof of our capabilities and motivation to continue delivering outstanding results.
Whether you are a business looking for staffing solutions or a job seeker hoping to discuss your next career move, LINKERS will be your trusted partner in this exciting journey.
