Customer Service and Documentation Assistant

<p>Customer service and scientific cultural assistant<br><br>Job Responsibilities:<br>1. Responsible for human resources recruitment-related work, including job seeker screening, interview scheduling and preliminary evaluation, and assisting departments in meeting their human resources needs.<br>2. Assist in warehouse organization and material replenishment, ensure inventory management is well-ordered, and maintain smooth logistics operations.<br>3. Process customer inquiries and complaints, provide professional and efficient solutions, maintain company image and enhance customer satisfaction.<br>4. Engage in general administrative and clerical work, such as file sorting, meeting minutes and report writing, to ensure accurate and error-free data. <br><br>6. Assist in handling daily office affairs, including mail delivery and receipt, telephone reception and other temporary assigned tasks.<br><br>Requirements:<br>1. Hold a secondary six DSE qualification, with at least two years of relevant work experience; fresh graduates can also be discussed. <br>2. Fluent in Cantonese, good Chinese and English reading and writing abilities, able to communicate across languages, meeting the internationalization work needs. <br>3. Proficient in using MS Office series of software (including Word, Excel, etc.), with basic computer operation skills.<br>4. Willing to learn new software, continuously improve their technical level to adapt to different work needs, and maintain professional growth.<br><br>6. Work carefully and cautiously, have good team spirit and independent work ability, and be able to withstand a certain amount of work pressure.<br><br>Benefits:<br>1. Provide bank holidays to ensure employees’ rest rights and maintain a balance between work and life.<br>2. Work hours are from Monday to Friday, 9 am to 6 pm, working 5 days a week, and enjoying a stable schedule. <br>3. Salary starts from $12,000.00 per month (monthly), with specific salary adjustments based on personal ability and experience, providing reasonable compensation.<br>4. Work type is full-time and long-term, providing stable employment opportunities, and supporting employees’ career development.<br>5. At the same time, support for free work mode, flexible arrangement of work plans in special circumstances, and increased elasticity.</p>