Business Development

1) Position goals

• Assist in introducing the company's SaaS product features and value to merchant customers.

• Push merchants to complete subscription (signing) and subsequent activation/use (Activation & Usage).

• Achieve agreed sales and usage-oriented KPIs (e.g., number of effective business opportunities, subscriptions, activation rates, etc.)

2) Main responsibilities

1. Product feature introduction and customer communication

   • According to merchant needs, conduct product demo/function introduction.

   • Explain how the product improves merchants' operating efficiency, data management, and customer experience.

   • Answer customer common questions, collect requirements and feed back to the internal team.

2. Subscription promotion and closing

   • Follow up on leads and arrange for merchants to try out/evaluate the product.

   • Assist in completing the quotation, contract process and subscription agreement.

   • Follow up payment/online preparation, ensure successful completion.

3. Use guidance (enable after subscription)

   • Collaborate with teams (such as CS/Onboarding) to push merchants to complete their first launch and key feature usage.

   • Follow up on usage progress and assist in achieving "visible value" (such as completing setup, uploading data, completing the first transaction/first report, etc. - depending on your product definition).

4. Market/data organization

   • Maintain customer data and sales progress (CRM/tables, etc.).

   • Participate in short-term activities: online promotion, telephone/message follow-up, customer interviews (based on actual needs).

3) Product feature introduction

1. Merchant Management Center

   • Centralize the management of store/inventory information, user permissions and basic settings.

2. Core business modules

   • For example: Order/transaction management, membership management, work order/service process, content/marketing activities, etc.

Job Requirements

• Interested in sales work, with basic business communication skills.

• Able to give a fluent functional introduction (company training and sales pitch/materials are acceptable).

• Responsibility, ability to follow up on customers and achieve agreed goals.

• Applicants with B2B/merchant sales experience will be given priority (even those with no experience).

5) Work hours and salary (can be adjusted according to company policy)

• Hours: Flexible work schedule every week

• Salary:Basic allowance/salary plus bonuses/commissions: calculated based on subscription conversion rates, usage activation rates or renewal rates (specifically based on the offer)

6) KPI indicators

• Effective business opportunities (Qualified leads / Opportunities)

• Number of closed subscriptions

• Subscription activation rate (Activation rate) or first key action completion rate (First key action completion)

• Customer follow-up completion rate (Follow-up compliance)