Public welfare customer manager (Cantonese fluent)

Fusion Bank·Banking

Active within 3 days
HK work visa available
3 to 5 yrs exp
Bachelor
5 days per week
$25,000 base with Tiered Commission
HK $35K-40K/Month
Job Highlights
優先考慮銀行、金融科技背景
需熟悉中小企銀行產品生態
要求流利粵語、英語溝通能力
Job benefits
Bank holidays
Birthday leave
Family medical plan
Job Description

Job Responsibilities

  • Actively achieve the financial indicators set by the bank (such as loan disbursement amount, customer growth rate, income contribution, etc.) and non-financial indicators (such as customer satisfaction, digital process usage rate, risk compliance performance, etc.) ;

  • Actively expand and manage a high-quality small and medium-sized enterprise loan portfolio, focus on credit approval quality and risk control, and ensure healthy and stable assets;

  • Provide professional, efficient, and empathetic small and medium-sized enterprise banking services, quickly respond to customer needs, and enhance customer experience and long-term loyalty.


Work requirements

  • Have 3 to 5 years of experience in small and medium-sized enterprise services, B2B sales or customer development (hunting), those with banking, financial institutions or FinTech platform-related backgrounds are preferred;

  • Familiar with small and medium-sized enterprise bank products and service ecology, with basic credit evaluation concepts, and those who understand the SFGS operation mechanism will be given priority;

  • Highly enthusiastic about fintech and digital banking development, able to embrace innovative tools to enhance service efficiency and customer reach;

  • Adapt to the fast-paced and high autonomy of the startup team culture, with a "Can-do" spirit, goal-oriented thinking, strong sense of responsibility and self-motivation;

  • Fluent Cantonese is essential for daily communication, able to handle written and oral business communication in English, and those who are good at Mandarin are an added bonus;

View more
Risk Identification
Banking Sales
Business Finance
Corporate Finance
Credit Operations
English
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Wendi Li
Fusion Bank·TA&BP
Active within 3 days
Company Overview
Fusion Bank is a licensed digital bank based in Hong Kong. As a digital bank, Fusion Bank provides various comprehensive banking services, including investment and wealth management, deposits, remittances and loans. Fusion Bank's shareholders include Tencent Holdings Limited, Industrial and Commercial Bank of China (Asia) Limited, Hong Kong Stock Exchange and Clearing Company Limited, Hillhouse Capital, and Mr. Cheng Chi-kong, a well-known Hong Kong businessman (through his investment entity Perfect Ridge Limited). The company's history can be traced back to the first digital bank in Hong Kong with foreign exchange trading services, which was jointly established by Tencent Holdings, Industrial and Commercial Bank of China (Asia), Hong Kong Stock Exchange, Hillhouse Capital and Mr. Cheng Chi-kong. In addition to traditional banking services, Fusion Bank has also launched a series of innovative products, including flexible deposit plans, local and global remittance services, loan services and foreign exchange trading services. As a digital bank, Fusion Bank is committed to providing customers with more convenient and efficient financial services and becoming one of the leading players in the Hong Kong financial sector. Fusion Bank is a licensed digital bank based in Hong Kong. As a digital bank, Fusion Bank offers a wide range of banking services including investment management, savings, remittances, and loans. The shareholders of Fusion Bank include Tencent Holdings Limited, China (Asia) Corporation Limited, the Hong Kong Stock Exchange, Hillhouse Capital, and Mr. Adrian Cheng (through his investment vehicle Perfect Ridge Limited). The company's history dates back to the first digital bank in Hong Kong that provided foreign exchange trading services, which was founded by shareholders such as Tencent Holdings, China (Asia), the Hong Kong Stock Exchange, Hillhouse Capital, and Mr. Cheng. In addition to traditional banking services, Fusion Bank has launched a series of innovative products, including flexible deposit plans, local and global remittance services, loan services, and foreign currency trading services. As a digital bank, Fusion Bank is committed to providing its customers with more convenient and efficient financial services, positioning itself as one of the leaders in the Hong Kong financial sector.
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