Floor server

太興集團·Food and Beverage / Catering

HK Residents Only

1 to 3 yrs exp

Form Three

10.0 hrs/day, 7 days/wk, Shift work required

Salary negotiable

HK $15K-17K/Month

Job Highlights

兩年以上餐飲業樓面管理經驗

熟悉餐廳收銀系統操作

具備良好領導及員工培訓能力

Job benefits

Free duty meal

Job Description

Job Responsibilities

Host the handover meeting and accurately complete the on-duty financial settlement and cash verification work
Supervise and guide front-line service staff to implement standardized floor service procedures
Plan and implement on-the-job training and skills evaluation for new employees
Coordinate with the kitchen and other departments to enhance overall customer dining experience

Work requirements

Have at least two years of dining industry floor management experience and the ability to handle shift changes independently
Familiar with restaurant point-of-sale system operations and shift financial settlement procedures
Have good leadership skills, able to effectively lead the team to achieve service goals
Have employee training experience, able to develop simple and practical training materials and follow-up mechanisms
React quickly and calmly, and be able to maintain efficient and orderly on-site management during peak hours

Customer Complaints

Service Delivery Management

Customer Service Delivery

Cantonese