Business Assistant Secretary

Job Responsibilities

• Responsible for answering customer calls, providing professional solutions to various inquiries, and providing quality customer service

• Handle daily administrative work, including data input, file organization, email reception and conference support

• Assist the sales department in its operations, coordinate internal communication, and ensure smooth and efficient business processes

• Manage basic customer information and sales records, maintain information accuracy and confidentiality

• Support retail stores and administrative related temporary tasks, with flexible cooperation to meet team needs

Work requirements

• Second 3 or above, with basic Chinese reading and writing abilities; slightly familiar with English reading and writing, able to cope with daily workplace communication

• Fluent Cantonese, able to have simple conversations in Mandarin and basic English

• Proficient in Microsoft Office

• Chinese typing speed reaches 20 characters per minute or above

• Have good communication skills, be polite and proactive, strong sense of responsibility, pay attention to details and service quality

• Applicants with customer service or administrative assistant experience are preferred; those with no experience will be provided with on-the-job training by the company

• Must be a permanent resident of Hong Kong, immediate employment will be given priority

Benefits

• Monthly salary $15,000 – $18,000 (depending on experience and performance)

• Enjoy 10 days of annual leave, bank holidays, and birthday leave each year

• Year-end bonus and quarterly performance bonuses

• Newcomer Award

• Working hours: Monday to Friday 9 am to 6 pm, Saturday 9 am to 1 pm, working 5.5 days per week, 8 hours per day