Handling import and export documents, customs clearance, delivery follow-up, and customer contact
Job Responsibilities:
Responsible for handling import and export-related documents, including commercial invoices, packing lists, origin certificates and bills of lading, etc., ensuring that the information is accurate and meets the requirements of various countries' customs and trade regulations.
Coordinate customs clearance procedures, communicate with licensed customs brokers and customs departments, follow up on clearance progress, and promptly resolve application abnormalities or inspection issues.
Coordinate delivery arrangements, including warehouse booking, transportation scheduling, tracking logistics status, and updating internal systems and notifying customers after goods leave port/arrive at port.
As a liaison window, regularly communicate with overseas customers and suppliers, reply to inquiries, confirm order details, coordinate delivery dates and payment terms, and maintain good business relationships.
Requirements:
Have basic English reading and writing abilities, be able to handle English trade documents and email exchanges independently; Cantonese is the daily communication language, Mandarin is an added bonus.
Familiar with Hong Kong's import and export procedures and the basic norms of the World Trade Organization (WTO), familiar with HS coding, trade terms (such as FOB, CIF) and common payment methods (T/T, L/C) are preferred.
Have good attention to detail and sense of responsibility, be able to handle multiple tasks at the same time, and maintain high efficiency and accuracy at key points such as customs clearance and delivery.
Proficient in Microsoft Office (especially Excel and Outlook), with ERP system (such as SAP, Oracle) or electronic customs clearance platform (such as HKTDC e-Export) experience, is preferred.
No need to specify academic qualifications or industry experience, fresh graduates and career changers are welcome to apply; must hold a valid Hong Kong work permit (such as High Talent Pass, Outstanding Talent Pass, IANG, Dependent visa, etc.).
Benefits:
Provide transportation allowance to support commuting expenses.
Comprehensive medical and dental insurance plan, covering outpatient, inpatient, and preventive examinations.
Enjoy 14 paid annual leave days, which increase with service years.
Implement a flexible work schedule, with core office hours from 9 am to 5 pm, and allow for personal adjustments to the time of arrival and departure.
Open use of company recreational and sports facilities, including a gym and relaxation area, to promote employee health and wellness.
Dinggu Co., Ltd. is an organization dedicated to human resources management and consulting services, dedicated to helping companies improve their employment strategies, organizational efficiency and overall team performance. The company adheres to the principles of stability, professionalism and market demand, and helps customers establish a more promising human resources foundation by deeply understanding corporate culture and job characteristics.
Dinggu Co., Ltd. values communication and integration with actual operations, and handles human resources management related matters with professional judgment and practical methods. Whether it is team structure, talent demand, position planning or internal management processes, they are all analyzed and sorted out in a clear, stable and strategic manner, so that enterprises can maintain competitiveness in a rapidly changing market environment.
The company hopes to become a trustworthy partner for enterprises in personnel management, and to assist customers in building a stable, efficient, and long-term development value-oriented team with a professional attitude.
