Order and Administrative Support: Responsible for opening and sending daily sales orders (SO) and purchase orders (PO), ensuring smooth and timely transaction processes; regularly update internal system data, maintain customer information and order records accuracy and timeliness; Collaborate with sales team to complete various order fulfillment required documents, ensure seamless connection between delivery and closing processes.
Credit Management and Collection Tracking (Financial Support): Actively follow up on invoice status and overdue payments, communicate with customers by phone and email to clarify payment delays and negotiate solutions; directly contact customers to confirm account discrepancies, reissue invoices and confirm payment schedules, improving accounts receivable collection efficiency and customer satisfaction.
Inventory and logistics coordination: Log all incoming (Stock-In) and outgoing (Stock-Out) operations in real-time to ensure that system inventory data accurately reflects actual conditions; coordinate express or local delivery services, coordinate delivery schedules and logistics documents; support warehouse operations, ensure that receiving labels are correct, stored in order, and maintain a clean and traceable warehouse environment.
Work requirements
College degree or above.
Have two or more years of relevant administrative, order processing, credit control or warehouse logistics support work experience.
Have excellent writing and speaking skills in Chinese and English, and be able to communicate and write documents independently in both languages.
Proficient in MS Office, especially in MS Word and Excel (including basic functions, data sorting and report preparation).
Have good communication and coordination skills, strong sense of responsibility, and be able to actively support and properly handle multiple tasks in cross-departmental cooperation.
Careful and cautious, emphasizing data accuracy and process compliance, with basic financial concepts and service-oriented thinking.
GUNA is a trusted IT service partner for major telecom carriers and Internet Service Providers in Hong Kong. We are a solution enabler for enterprises and a key distributor and reseller for leading IT vendors in network infrastructure, system integration, unified communication, data centre services, and security solutions, serving both large and small enterprises. Join GUNA and leverage our strong foundation to deliver exceptional IT solutions to clients and tap into a broader market.
