Customer service representative

Updated on 12-02
Work visa required
1 to 3 years
Diploma of Secondary School
9.0 hrs/day, 7 days/wk
HK $15K-16K/Month
Job Highlights
提供高質素客户服務
網上店舖客户服務經驗
即時入職優先考慮
Job Description
<p>Responsibilities:</p><p>Responsible for responding to customers through letters, Whatsapp, phone and email, providing high-quality customer service and handling customer inquiries;</p><p>Provide high-quality after-sales service to all customers; </p><p>Have good interpersonal communication skills, be able to work independently in any situation;</p><p>Can complete work on time. </p><p></p><p>Requirements: </p><p>Graduate from secondary six or above; those with two years of online store customer service experience will be given priority;</p><p>Good communication and answering skills; </p><p>Team player, able to handle multiple tasks simultaneously, proactive and able to work independently;</p><p>Have good Cantonese conversational skills, and even better if you have good Mandarin skills;</p><p>Proficient in Microsoft Word, Excel; </p><p>Prioritization for immediate employment.</p><p></p><p>Working hours:</p><p>Monday to Sunday shift work, working 5 days per week</p>
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Customer Communication
Customer Service Orientation
Customer Acquisition
English
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Joanne Lee
SUNING·hr manager
Active recently
Company Overview
Hong Kong Suning Easy Shopping Co., Ltd. was established on January 21, 2010, and is a privately owned limited company registered in the Hong Kong Special Administrative Region of the People's Republic of China, with company registration number 1414281. The company's main business is concentrated in the retail industry, including the sale of a variety of goods such as electronic products, computer games, and daily peripheral products. The products provided by the company cover 3C digital electronic products, household appliances, etc. Suning.com Hong Kong Limited was established on January 21, 2010, and is a private limited company registered in the Special Administrative Region of Hong Kong, China, with registration number 1414281. The company's main business scope focuses on retail, including the sale of various goods such as electronic products, computer games, life accessories, etc. The products provided by the company cover cameras, hair dryers, beauty instruments, electric shavers, electric toothbrushes, air purifiers, vacuum cleaners, heaters, electric water boilers, ovens, air conditioners, refrigerators, washing machines, televisions, audio equipment, and more.
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