Account Manager

The Role:

• Be the primary point of contact and build and maintain long-term relationships with customers

• Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.

• Play a pivotal role in team strengthening, cultivating internal relationships to ensure magnificent collaboration and effective sales strategy execution

• Develop a trusted advisor relationship with customer and executive sponsors

• Take ownership on the customer experience

• Understand customer needs and business objectives and offer the right solutions to customers

• Ensure the timely and successful delivery of our solutions

• Keep customers satisfied by delivering exceptional service on a day-to-day basis

• Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on

• Account growth, Profitability, Customer retention, Customer satisfaction

• Lead, moderate and orchestrate all activities on accounts.

• Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add new value to our customers

• Keep track of and forecast specific account metrics, significant performance indicators, and financial data.

• Shows strength in engaging customers from IT to C-level, articulating the business value of offerings, while also communicating SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services

What we want to see from you:

• 3 to 5 years professional sales experience in high-tech or service-related industry with preferred successful software sales

• Experienced selling into mid to large enterprise customers

• Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage

• Ability to establish relationships and quickly develop trust with C-level executives

• Highly motivated and results oriented

• Strong presentation, communication, organization, multitasking, time management skills

• Solid problem solving and consultative skills required