it support

Posted 3 months ago
1 to 3 years
Higher Diploma or Associate Degree
9.0 hrs/day, 5 days/wk
HK $18K-20K/Month
Job Highlights
提供IT認證優先
要求中專及以上學歷
需1年以上IT支持經驗
Job benefits
Alternate Saturdays
Job Description

1. Provide daily IT support, solve employees’ software and hardware problems.

2. Responsible for the daily maintenance and management of the company's computers, network devices, printers, etc.

3. Assist in the deployment and maintenance of internal software systems and IT infrastructure.

4. Collaborate on IT equipment procurement, configuration and update work.

5. Provide technical support and training to ensure employees can use various IT tools efficiently.

6. Process and follow up IT support requests, record and manage the technical issue resolution process.

7. Ensure company network and device security, regularly conduct security checks and backups.

Job Requirements:

1. Secondary school education or above, computer science or related fields are preferred.

2. At least 1 year of IT support-related work experience.

4. Have strong communication skills and team spirit.

5. Have IT certifications (such as CCNA, MCSA, etc.) are given priority.

6. English communication skills are preferred.

View more
Information Technology
ITSM
System Support
English
Cantonese
Mandarin
lynn luo
National Power Technology·Senior HR&Admin Manager
Active recently
Company Overview
Golight Technology was established in 2011 and is headquartered in Hong Kong. It is a high-tech communications company that integrates IDC (Internet Data Center), cloud computing and global digital services. The company's business covers the Asia-Pacific and European and American markets, and it has established branch offices in South Korea, Beijing, Hangzhou, Guangzhou, and Shenzhen to provide cross-border one-stop services to customers. In the era of digital economy waves sweeping the world, Guoli Technology, as the leading enterprise in the next generation of IDC field, relies on cutting-edge technology and global service capabilities to provide high-reliability and high-performance digital infrastructure solutions for global customers. We drive innovation and build security as the cornerstone, helping enterprises achieve digital transformation and empower future business growth. We stand on the values of "knowing and doing are one, benefiting others, and being grateful", with the guiding principles of "progress, word of mouth, efficiency, and curiosity", to empower green and low-carbon enterprises, and to become the world's most trustworthy AI + computational IDC network service provider as our goal. Let's join hands to explore the global market and leave our mark on the IDC industry's blueprint!
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