美容客戶服務主任($20,000起)

Job Responsibilities

• Responsible for front desk reception at the beauty center, providing professional and intimate customer service, and ensuring customers have a good visiting experience

• Handle customer appointment arrangements, coordinate time and remind appropriately, and ensure a smooth service process

• Manage customer data files, including registration, updating and secure storage, to maintain data integrity and privacy

• Execute daily administrative tasks such as receiving payments, issuing receipts, organizing reports and handling paperwork

• Assist with the daily operation of the center, support the team in completing various non-sales customer service work

Work requirements

• Secondary school diploma or above, with 3 to 5 years of relevant customer service experience, those with beauty industry experience are preferred

• Familiar with basic computer operations, able to use common office software proficiently for data input and management

• Have good communication skills, be able to speak fluent Cantonese, Mandarin and basic English with customers

• Work with attention to detail and a sense of responsibility, focus on service details, and be able to maintain stable attendance under shift work

• Holding a permanent Hong Kong resident identity or meeting the eligibility criteria for Talent Pass, Elite Pass, IANG, Dependents' visa or other valid work permit

Benefits

• Monthly salary of HKD$20,000 or above, with salary negotiable based on experience

• Enjoy 8 days off, including holidays, labor leave, and annual leave

• No need to engage in sales tasks, work content focuses on customer service and administrative support

• No need for store or field visits, work location is fixed at the Hong Kong District Beauty Center

• Outstanding performers enjoy good promotion opportunities, and the company values internal talent development